Which application should I use to scan the QR code during identity verification?

Please use your phone’s built-in camera app to scan the QR code. If you are already on your phone, simply tap the link. You do not need to install a separate QR code reader app, and we strongly recommend that you do not do so.

Many third-party QR code reader apps open links in their own built-in browsers. These mini browsers often cannot access your camera or maintain your verification session, which is the most common cause of the process being blocked, failing, or restarting. Your phone’s native camera app opens the link in your regular browser, where the verification process works as intended.