An emergency?

CMCM-Assistance is automatically included in the basic coverage known as the RÉGIME COMMUN. It provides 24/7 assistance available in the event of sudden illness or accident during a temporary stay abroad.

The assistance includes, in particular:

• unlimited medically supervised transport and repatriation;
• coverage of hospitalisation and medical costs up to €100,000 per member and per incident.

It also extends to outpatient treatment not involving surgery. After the health insurance fund has contributed, CMCM covers the remaining balance of medical, associated healthcare and medico-dental costs up to a maximum of €2,500 per member per calendar year.

Members who are studying or undertaking voluntary work abroad may also benefit from this assistance.

By presenting your membership card upon admission to hospital, you automatically benefit from the third-party payment system, meaning that CMCM directly covers the hospitalisation costs covered under its statutes.

The travel cancellation coverage applies in the following cases:

Illness / Hospitalisation / Accident / Death
 

DOCUMENTS TO BE PROVIDED

In the event of a medical incident (illness, accident or hospitalisation):

• Original invoices for travel or cancellation costs
• Proof of partial reimbursement or refusal of reimbursement issued by the travel provider(s) (tour operator, airline, hotel, etc.)

In the event of death:

• Death certificate
• Original invoices for travel or cancellation costs
• Proof of partial reimbursement or refusal of reimbursement issued by the travel provider(s) (tour operator, airline, hotel, etc.)

You can download the form below

In this case, please provide us with the referral request from your doctor and the authorisation issued by your health insurance fund (S2 form).

Simply request a new card by calling +352 49 94 45 300, via our myCMCM app, or by e-mail to affiliation@cmcm.lu, stating your name, address, phone number and, if possible, your identification number.