What are the reimbursement processing times?

Under normal circumstances, the average processing and reimbursement time for your requests is approximately two weeks.

Please find below the current processing times by department, updated weekly:

National Department

For hospital invoices, medical costs, medication purchased in Luxembourg, preventive healthcare costs, as well as invoices for glasses and contact lenses.

Processing time by post: 7 week(s)
Processing time via the myCMCM app: 5 week(s)

Foreign Department

For all hospital invoices incurred abroad.

Processing time by post: 2 week(s)
Processing time via the myCMCM app: 1 week(s)

Dental Department

For all dental invoices incurred in Luxembourg.

Processing time by post: 2 week(s)
Processing time via the myCMCM app: 2 week(s)

For all dental invoices incurred abroad.

Processing time by post: 3 week(s)
Processing time via the myCMCM app: 2 week(s)